vanishing download , along with my msp

Hi, I just tried to purchase Borderlands off the marketplace. Bored of waiting for it to download I went downstairs to watch t.v and came up to check on the downloads progress, upon checking it said my active downloads was empty and i thought the download was finished. I went to my library and there was no game, I checked my account balance, empty. This is very frustrating and I hope to get this issue resolved A.S.A.P,  Thank you.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

In the memory, under games, does the game show up at all? If it does, delete it, clear the cache and try redownloading from you download history.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.