Using Netspend debit card to purchase microsoft points

Hi,

I'm trying to use my debit card to purchase 800 microsoft points, but I got a message saying "Can't authorize the selected payment option. Please select a different payment method or add a new one." Can someone help me solve this issue please. PS I checked and updated my billing information already.

Thanks!

 

Question Info


Last updated September 16, 2018 Views 244 Applies to:

i am not totally sure on this but i think you can not use a debit card on the xbox i think it just allows credit cards

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Yes, debit cards are allowed for use on Xbox Live. I use mine all the time.

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Sn1p3r94: I'm not sure what restrictions a Netspend card would have in place for purchasing over Xbox Live, I would check to make sure your billing information on your Xbox Account matches what you have for the Netspend Account (such as your name, address etc). You could always try contacting Netspend's customer service to see if they have any known issues with processing payments from Microsoft/Xbox.

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Link: www.netspend.com/.../contact_us.shtml

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