I've been having persistent issues with the Upload app on Xbox One, and so far I haven't been able to find a solution. I can take screenshots but when I try to save them in the Upload app I get the same error message over and over again. All it says is "Capture(s) not saved. Something went wrong. Please try again later" and it's really frustrating. It's completely vague and unhelpful, and I'm not seeing a solution to this anywhere.
I currently have an Xbox Live Gold membership, and my settings are as follow:
NAT type: open
Who can see game clips and captures? Everybody
Share game clips and captures to Xbox Live? Allow
I usually have sharing to Xbox Live set to "block" while taking screenshots since I tend to take a lot and hate flooding the activity feed. For the moment I've set it to "allow" to see if that might help, but it doesn't seem to make a difference. I've had my screencaps sitting in Upload for several weeks now, and I still can't save them. Regardless of if I've taken them a minute or 10 days ago I still get the same error and can't save them. I'd really like to save and share my captures, but nothing I do works. I have saved some in the past and my settings weren't any different than they are now. Waiting around for it doesn't help either, and because of this I've lost a lot of my captures, since the unsaved ones expire after a few weeks.
I figure there's no solution and this is just another case of "that's just the way it is." I've done hard resets of my console, closed and restarted the app, and logged my profile off and on again, but still nothing. The game in question is Dragon Age: Inquisition, but I've successfully saved captures from this game before so I don't see why it should suddenly stop working. It's currently updating so I can't do any tests at the moment, maybe this update will help?
If anyone else is having these issues and has a solution or some way to fix it please let me know! It's so frustrating, all I want to do is take screenshots of my game and save them. I just don't understand why it won't automatically save the captures; sure I can still take them, but what's the point if I can't save and share them?
Anyways, thanks in advance for your help, hopefully there's a workaround for this or maybe a patch in the works to get this app fixed. It seems to be a common problem.