Updating to Windows 8.1

Will uupdating to Windows 8.1 cause me to lose my scores and coins that I have achieved so far in Windows 8?


Discussion Info

Last updated July 3, 2018 Views 1 Applies to:

@Soulspinner45: We've been unable to reproduce the issue with the premium upgrade subscription that you reported above. Is this still happening to you?


- Product Team

I have updated to 8.1 and lost premium so I have to watch all the adverts I paid not to. Yet it says my premium account is available on this device and update for no charge, but I can't get through to the payment page as it says it is unavailable and to try again later.

I updated to Windows 8.1 and my prize history was lost :/

I have the same problem as MaxiRhyme021. Upgraded to 8.1. App doesn't open, and event viewer says The remote procedure call failed.  All drivers are up to date and I have rebooted.

After upgrading I can not open my app. I tried to reinstall the app but it's not working.

Same here.  Upgraded to 8.1 and Challenge Games were not affected.  The Microsoft App is tied to you Microsoft account and is played on the cloud not your computer.


I updated to Windows 8.1 today and did not lose my scores or coins.