Updating Collection?

Why does my xbox music keep "Updating Collection" every time I start the app in my Windows 8 phone?

 

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Last updated July 4, 2018 Views 3 Applies to:

Is this the standalone Xbox Music app that was released within the last couple days, or the built-in Music and Videos Hub?

Either way, if you have an Xbox Music Pass and Cloud Collection enabled, I believe it's just verifying the synchronisation status of your tracks - in the cloud and on the phone. Does it disappear pretty quickly? If so, this is probably what it is.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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that did it....eventually it stopped. How can I keep it from Signing me in every time I open? There's nothing in the Settings.

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Disable the cloud collection settings.

It signs you in because the login information is the primary Microsoft Account on your phone.

But then your cloud collection may fall out of date.

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Is the new Xbox Music app (that you would have had to download yourself from the Store within the past two days), or the Music and Videos Hub (that is pre-installed on any Windows Phone)?

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Help..........My ice age village is not downloading for the last 3days I hv 2eggs that took 24hrs n 12hrs to hatch. It's not opening up. However my 2other games are. In achievement I'm not seeing 11 but only 7 achievement. I want it working now. This is frustrating. Why that is not downloading...

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Hey there, Player. This thread is almost 2 years old. I see you posted another thread here. Please keep an eye on that thread for further responses from the community. In the future, be sure you post a new thread instead of commandeering others so that we can get you the individual support that works best on the forums. Thanks for understanding!

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