Updates take hours to download

Hello, new to this so apologies if I'm in the wrong place or have missed something... Anytime I have to download an update it takes hours (think recent dashboard update took about 6 hours). It's not my Internet speed, have checked this. I'm currently downloading an update for BlOps2 - it's been going for 30 mins and is about 65% complete. The exact same update took my friend less than 5 minutes. Can anyone help? I love my Xbox but this is seriously annoying :(
 

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Last updated July 4, 2018 Views 0 Applies to:

Hi,

Can you run a speedtest by going here? And also a pingtest by going here?

It would also help to know how your Xbox 360 is connecting to the internet? Wired/Wireless?

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Thanks for answering! Ive not got a clue - been trying to get blops2 game update for about 50 mins now - 90% done.

Internet is with sky - I've recently changed, and was appalling with previous ISP also, so it's got to be Xbox rather than Internet.

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it has got to be your internet providers upload rate.  Do you have any idea what that number is?  Who are you using for your internet?

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