Update Issues

Today, May 19, 2011, as soon as I signed into XboX Live, i was asked to perform a system update. However, as soon as i started the update, a message showed up that said "Can't download the update. To test your connection,open System Settings and select Network Settings. select Test Xbox Live connection. If problem persists, go to www.xbox.com/support Status Code - 3151 - 0000 - 0080 - 0300 - 8007 - 0570" . This has also happened for Full House Poker( which i spent 800 msp on), Modern Warfare, and Modern warfare 2. Please help me so I can play on Black Ops again!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

dude i got the same error message this morning, been looking online for a resolution. i read somewhere that you can clear any failed install updates by shutting off your xbox, holding the sync button and pressing the power button (all the while still holding the sync button still) im going to try this when i get home =\

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so hold it down on the controller or the system?

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dont bother. some of these issues are non-resolvable. i have to send my xbox in for repairs now since the update toasted the disc player built into the xbox

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@OP, what you should do is call support and find out what that particular error code means and what has to be done to resolve the issue.

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yeah support WAS pretty helpful for once when i called them an hour ago at 430 pacific time

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Where did you hear holding down the sync button during startup does anything?

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i called support about an update issue, my xbox would update right when i turned it on and would fail at 50%.

they told me to:

1. Unplug my power cable.

2. Plug power cable back in.

3. Open disk tray and leave it open.

4. Unplug power cable while disk tray is still open.

5. Push disk tray into the xbox only half way.

6. Plug power cable back in and turn on the xbox.

Once i did that, the update finished without a problem.

HOPE THIS HELPS!

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wtf? how the hell this helps anything is beyond me...

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Hey, i have had this error message the past 2 days, and when i called support they were clueless to what the problem was.  However i found some corrupted files in the storage device. I formatted the hard drive, recovered my gamertag and am able to update my console and play online again :) but have lost my game info etc.

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