Update Frozen - HELP NEEDED!

I have recently purchased a new xbox game so it told me that i needed and update so i clicked yes

The problem is it stopped halfway and wouldn't read the disk now i cant get it off the screen to play any other games even if i turn it off then on again it just stays on the screen that says "please re insert disk to continue upgrade" but whenever i put the disk in it cant read it. Also i now cant get my controllers to connect to the xbox either

Help would be very much appreciated 

Sorry if this post is in the wrong forum didnt know where to put it

Thanks 

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Is your console not hooked up to LIVE directly? You can also try manually updating the console (instructions here: support.xbox.com/.../system-update-help).

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