Update Failed?

"Can't download the update. To test your connection, open System Settings and select Network Settings, Test Xbox LIVE Connection. 
If the problem persists, go to
www.xbox.com/support.
Status Code:
396B-0000-D080-0200-807B-019C"

Now I've only had this issue when I tried downloading 'Community Game' on the LIVE Marketplace, whereas I had no issue with downloading FortressCraft.

My connection works just fine, as I am able to play Modern Warfare 2 with a full connection and am able to play Skyrim with no issue.

Occasionally, I lose my connection and have to re-boot my router for no apparent reason, and I haven't had any need to since I unplugged my Ethernet cord from the Xbox itself (Last occasion was 2 weeks ago.)

I was wondering if this error is due to the Marketplace, or simply a connection problem? I've seen several errors similar to this one, but none of them has been exactly the same. 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Never mind, I guess it fixed itself when I deleted both the marketplace info AND the game, the  re-downloaded the game.

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