Untold Stories Bundle. I can't play the new Mercenaries

Hi, I purchased the pack Untold Stories Bundle of Resident Evil 5. I can play the extra chapters but i can't play the new mercenaries (new suits and characters). What can i do? When i tried to play it, the screen shows me two actions, one of them is clean the disc, i did it and nothing happened. The another was that reset the console, i did that and nothing happened. After that i deleted the content and i downloaded that pack again, and nothing happened!!!

please, i need help

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

The issue is some of the content you purchased you may have already owned through another DLC, so it's trying to load two things at once and messes up.  Apparently the fix to this is going to your storage area and deleting the "Extra Figures" content, as that is already included in the Untold Stories Bundle itself.

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Thank you so much, that was th problem

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