Unrecognized Disk

When ever I put a game in it says Unrecognized Disk and it gives me status code 03-57-00.

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:

My console says open tray or wont recognise my discs.

Is this happening with all your games?, and does it do the same for DVD's?.
If nothing in the link helps you may well need to order a repair.

Here is some additional troubleshooting.

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right after the new update i get a  status code 03-57-00.

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mine  just stared doing the same thing, it wouldnt play ANY disks  NEW games, dvd  old games original or 360 disks, i took it in to the place i bought it  they said they think it has a "update" that doesnt  work well with the  early 360's ( the  while  ones without internal wifi) so 2 things need to happen maybe  3,  

1. identify what update causes the problem

2. possibly  fix the update for the  older 360's , Maybe release a fix strickly for the 1st gen 360's

i paid 130.00 cash  used form a  local game  store  they offered my 5.00 for it as a part machine! luckly  i was  still under warranty so im gettting a  replacement one today  however i  need to know  what update(s) to avoid so the same thing  doesnt happen again , i personally thought  it was  adefective or broken dvd  drive laser, but  the  "experts" here insist its a BAD UPDATE... I tried clearing the  cache  powering  dow n the un it   wait  30 minutes and  start back up and  try again, no luck....

marcus

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