unknown error

Good afternoon folks

I was trying to play Titanfall yesterday and appeared this error message which can be?

Xbox Live player error retrieving data fron storage - plataform code 12002

Thank you.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there SnakeKiller Boy :)

I know you say that you had this message yesterday, I am just wondering if you still have it now? If so, can you please try clearing your cache to see if that helps.

1: Press the guide button.

2: Scroll to the 'settings' tab.

3: Select 'system settings'.

4: Select 'storage' and highlight your storage device, then press 'Y'.

5: Select 'clear system cache' and then select 'yes' to confirm.

This will clear your cache, once the process has completed, please reset your console and try the game to see if it allows you to play.

Let us know how it goes.

Many thanks,


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