Under 13 child with WP7 and XBox Live account.

I'm trying to allow my daughter to download games and music (I can restrict which games and how much they cost through my phone carrier) and also to accept game invitations on free XBox Live games like AlphaJax. It will not let her download anything that costs money from the XBox games list, claiming is violates her Family Safety settings.

Can anyone help me figure out the Family Safety settings so I can allow this?


XBox Live gamertag JennTheGamerMom


Question Info

Last updated July 4, 2018 Views 3 Applies to:

G'day Jenn! Thanks for posting in the forums.

In order to allow your daughter to buy & download apps and Xbox games on her phone, you'll need to set up My Family at windowsphone.com. Your daughter will also have to accept the Xbox Terms of Use by logging into her account at xbox.com.

There's a full rundown of steps and advice on the process here. It sounds like a lot, but it goes pretty quick. Let us know the outcome and if you have any other questions!

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