Unauthorized Charges

Yesterday someone spent all of the microsoft points I had on my account. It was from an Xbox my account had never logged on to previously; on FIFA 13, a game I do not own. I changed my password as soon as I found out. Is there anything else I should do? Also, any kind of refund would be great. Is this possible? At the very least, is there any way to remove the content from whoever did this?

 

Question Info


Last updated July 4, 2018 Views 13 Applies to:

Call Xbox Customer Support IMMEDIATELY, tell them you have had Unauthorized access on your account. they will know what to do. Do it now! 18004MYXBOX

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Hey turkmen22! Nugs is definitely right with the course of action here! In addition I'd suggest you review our article on What to do if you believe your account has been compromised. Let us know how it goes! We're here if you have any other questions.

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