Unauthorised Payments!

I have just had my account billed for two unathorised payments

6000 Microsoft Points for $99 and 5000 Microsoft Points  for $82.50

I need these payments reversed immediately.

 

Question Info


Last updated July 4, 2018 Views 11 Applies to:

This would be best resolved by calling Customer Support 1-800-4MY-XBOX

Also when you use a CC to make purchases with your account it gives you an option to remember your CC #. Try not checking that box next time.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Contact phone support (support.xbox.com/contact-us) and start an Unauthorized Access investigation.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.