Unalbe to downlaod demos and add-ons

I am on the Family pack with my did and little siblings. I am having a hard time downloading stuff. When ever i try it say "This account is not permitted to download content with this rating" I don't get why it wont let me i am set to adult account and my dad has permitted me to download M and Explict content, what is going on?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

It's an issue with the family plan. One thing you can try is starting the download from the website (If you're under 18 you still won't be able to download M rated demos no matter what the settings are on)

You can read this for more info too - forums.xbox.com/.../795.aspx

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