Unable to view downloaded movie

I use xbox video on my Lenovo laptop (yoga 13) with Windows 8.  I have a few movies that I have downloaded with the intention of watching later.  For a few of them (not all) I keep getting an error code when I try to open the file using the Xbox video app 'Can't play movie you have used up downloads for this item. To redownload buy it again.' the error code 0xc101a7d3 comes up.  I would appreciate any help in figuring out how I can watch these downloaded movies without me having to buy them again using a different movie service provider.






Question Info

Last updated July 4, 2018 Views 13 Applies to: