Unable to use redeemed voucher

Hi,

I redeemed a voucher I got for my xbox 360 and it went into my Microsoft account, but I can't add it to my payment options. I can only use my credit card to pay, so my voucher sits there, untouched and inaccessible. Please help :)

Thanks

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:
Answer

Are you trying to make the purchase on the console or the website? The website has not been updated to work with the new currency system yet, so you'd have to make the purchase on the console.

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