Unable to use Microsoft Account funds for purchases...

I've tried to use my Microsoft Account funds to buy games/DLC and the like but i keep getting an error code.  I can use my Credit Card for purchases just fine... also i've been informed if i don't use my account funds soon, they will expire.  How can i remedy this?

 

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Last updated July 4, 2018 Views 0 Applies to:

Are you doing it from the website or the console

If the website you must use the console and select your ms account

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Right, so I have sort of the same problem but i just don't know how to use Microsoft points instead of the regular credit card option. I would appreciate some help.

Thanks in advance.

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SuribatchixSama: When you go to make a purchase in the store you can select a payment option from your available ones, just change from your assigned credit card to your MS account usually at the top of the list.

ngocphi: I'm doing it from my console, i rarely if ever use the website for anything other than tech support.

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Don't use the website, you just can't buy anything with MS points on it, and there is no option you can switch to MS points while purchasing.

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This use to be an option but it looks like they coded it away

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Thanks @GunStar Foxy. I seem to have had a misconception of what Microsoft points and gamer score are. Huge NOOOB error on my part. Thank you kindly.

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