Unable to update/install game

I have the digital version of Halo MCC, and upon trying to install the last update I get error 0x87e0000 "Installation Stopped".

I have contacted xbox support 3 times and the issue hasn't been resolved, so they suggested I post here. I've tried doing an offline console update, using a wired connection, I even deleted the 70gb game and attempted to redownload and then got the error again so I can't even install the game anymore. I borrowed a friend's disc version which will only work offline, if I bring the console online it attempts to update and then fails.

No other software seems to have any issues, I tested by downloading something from the store, also deleting the ODST DLC then reinstalling it, works fine. Just the Halo MCC won't work. Any help is greatly appreciated!

 

Question Info


Last updated July 4, 2018 Views 23 Applies to:

Hey there. Try canceling any downloads and heading into Settings, System. Make sure it says "No Update Available." If it says there is a system update, install that. If not, go to Settings, Power, Turn Xbox off. Unplug the power cord from the back of the console for at least 5 minutes, then plug it back in and try the download again.

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I too have had this error code after downloading the Xbox accessories app , it will not start and i have uninstalled it and re downloaded it a number of times

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Sorry to hear the trouble Rockysamba!

Please give all the steps Ken provided above to see if that helps. If those steps still aren't helping you, create a new thread detailing your exact issue so that we can best help you out. Thanks a bunch!

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Thanks Mister Maka ,I have sorted it now ,I uninstalled it ,did a hard reboot and re downloaded it and everything is now ok.

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Radical!

Glad to hear it's all squared away for you :) Cheers dude!

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