I am trying to renew my xbox music subscription with a prepaid code that I have.
However I am getting this error message when trying to redeem the code.:
"An error has occurred during the transaction. Please try again later."
I have been trying for a few days now and it is not working.
My pass will expire in a couple of days so this is becoming quite urgent.
Can you please have a look into it.
The account is hephus78 with [Moderated- no personally identifying information, please] as the Microsoft Account.