unable to purchase with this account

ok so i wanted to rent a movie from xbox live market place on xbox360. and everytime i do i get this message that pops up on my screen "youre not allowed to make purchases with this account" i dont understand. i just bought a minecraft texture pack like a week ago, i have enough money on my account but for some reason it wont let me buy any movies. can someone please help me


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Since this is a billing issue you would need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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