Unable to purchase dlc on teen account

Hey, 

I'm the guardian for my sister's xbox live account and I've been trying to purchase the new ME3 dlc for her on her account.

It won't allow her to purchase it because of her teen account, and I've tried changing the settings, ie purchasing content.

Could someone help please?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Sorry to hear your having trouble with the download.

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The game is rated M. I'm guessing the system sees all the aditional content as M rated as well so she won't be able to purchase the game content until she reaches the age of majority (18 in the U.S.).

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Once the content is on the Xbox, you can adjust the settings so she can play it.

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I hope this helps.

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Kk thats kewl :) Thank you anyway

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