Unable to play digital copy of Elder Scrolls Online.

I go to start ESO on multiple accounts, and I am unable to launch ESO. I get multiple errors, on both Xbox consoles, such as 0x87de2712, 0x87de2713, 0x87de2714, 0x87de2716, and it's telling me that it's unable to connect to Xbox live, yet I'm in a party, talking to people, I can utilize other games that I've downloaded to my hard drive, such as Assassins Creed, SMITE, Payday, you name it. They all work. I cannot start this game however, and I am way beyond frustrated at this point. Can anyone help?

Yes, I've power cycled both xbox consoles, I've cleared the saved data from both consoles, tried different accounts on different consoles.. I'm completely at a loss.

 

Question Info


Last updated July 4, 2018 Views 18 Applies to:
Answer

Hey there everyone,

As Schizzy718 has stated, this most likely was related to the service alert we had up yesterday on our service status page. If you're currently still experiencing this issue, please create a new thread detailing what's happening on your end. This way you can receive support catered to you from our community. Thanks in advance!

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