Alright so I purchased an Xbox Live gift card and redeemed it, bringing my account balance to $15.77. When ever I try to download a game from the marketplace (any game), I receive the message located below. "If you have more questions, your financial institution is the one to ask", Microsoft, you are my financial institution, why you added that, I have no clue. When I looked for the methods for a solution, I found one stating that I need to clear my Cache. I did so, and was still unable to make the purchase.
What is the content you are trying to download?
The Co-Op Zombie Game
What error code or message are you receiving?
"Sorry, we couldn't get authorization for this. Use a different or new way to pay, or check that your billing address is correct. If you have more questions, your financial institution is the one to ask."
What region is your account?
What region do you physically live in?