unable to get MS points?

Ok so last night i brought 1k points but needed the 500 to get A game yet when i tried to get that one it told me it couldnt authorise that payment methord... Even though it did before for the 1k points. 

Im paying via paypal 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

You can only get certain amount of small ms points in a short period of time

It is usually 48 hours * suggestion buy a bigger amount the less purchases in a short period it is less likely to trigger a fraudulant purchase flag Or space them out

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If your getting this message and you've made sure that you have enough balance in the PayPal account to make the purchase then please wait upwards of 12 hours before making another purchase on the account. It's also best to follow through with ngocphi's suggestion of buying more points if you know you're going to buy more than one game or item than doing them in separate transactions so this problem doesn't occur again.

Let us know if you're able to purchase these points that you need in the next 12 hours. 

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i have managed to buy 1k and then 500 in one go before though.

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XBOX LIVE Service Alert

Users may experience difficulties with the following services:

•Users will experience issues when attempting to purchase content and Microsoft Points, creating new accounts, or attempting to manage existing accounts. Additionally, Users will be unable to sign into Xbox LIVE using the Games for Windows PC desktop client only.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience  

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