Unable to download update

I just bought Arkham city (second hand) and it came up that it needed to download an update. When this started it worked for about 10 seconds then came up saying the update failed. It gave me a status code 397f 0000 d080 0200 d000 0185 Any help?
 

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Last updated July 4, 2018 Views 3 Applies to:

It's not letting me connect to Xbox live either, my Internet connection is working fine though

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Hey, could you go through the steps listed here and then try updating the game again support.xbox.com/.../clear-system-cache

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Greetings, McPip! If you are having trouble connecting to LIVE can you please make a post in this forum: forums.xbox.com/.../9.aspx Be sure to take a look at this sticky and post your responses to the questions in bold at the bottom of the page: forums.xbox.com/.../155724.aspx.
 

If you can connect to LIVE please take a look at this page and let me know if you're able to resolve the problem: support.xbox.com/.../system-updates-info.
 

Thanks in advance! Standing by. :)

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