unable to download the call of duty black ops map pack

i have this problem where i cant download the new COD B.O map pack anihilation. i have 1200 microsoft points and when i go to purchase the map pack it comes up with this message" this item isn't available from your location". i am from united kingdom and all my friends got the map pack but i cant. please someone help me.

 

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Last updated July 4, 2018 Views 3 Applies to:

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Ok what region is your account from

If your region of the account no longer reflects your actual region then you needs to create the correct regional account

You can read this for more info

forums.xbox.com/.../29498.aspx

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Goto your xbox and purchase it from the blackops store or the marketplace

Also hard reset your router and modem for 5mins

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hi thanks for all your help i found out what was actually the problem, it was that my internet provider was from ireland whilst i was living in the uk. funny story uh? i will be able to get the map packs tommorow as i will go to my friends and download it.

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Then buy direct from. The marketplace

Worse comes to wear do a Whois on yourself and contact your ISP

Quick solution goto a friends house and download using your account

After that contact ISP for gateway resolve issue

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According to what you just posted you are skipping a step please goto Https://billing.Microsoft.com

And check more info

It must say uk not us

Us dlc is not compatible with uk disks nor is it available to uk accounts

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Thats why i asked you to do a Whois it tells you what your gateway resolve is

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If you are doing it from the website you must change the region at the top left to get to the uk marketPlace or directly on the xbox

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above is my information and i want to know why i cant get the map pack

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my account region is united kingdom and i have not moved

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thanks for coming back to me but my account says uk

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