Unable to download NHL 2014


I tried to download NHL 2014 but it  doesn't work. I click on the green icon to buy. Then I have the page for payment (paypal). Then I click on confirmation button....and I wait for a couple of second.... to have the message.. sorry bu it's not posible to finish the process ( sorry the message is in french and I try to translate).

Any idea why ?



Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hey there GENTIPI,

Sorry to hear you're having issues downloading NHL 2014.

  • Have you tried making the purchase on your console?
    • If so, what error code/message are you seeing? 
  • Have you tried using a different payment method?
  • What is your account region?
  • What is your physical location?

Please let us know and we'll work from there.

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