I purchased the above addon and went to download it, but the download only took 3 seconds and said it was downloaded & only showed to a count of 1% downloaded & then went to 100% complete in 3 seconds (not at my internet connection speed!). Then shows as addon download complete. Nothing was showing as downloaded in the Games folder in the memory section of the xbox. There was no error message
I have contacted Xbox Support regarding this problem. They had me try and redownload the addon 5 times - same result. We tried deleting & recovering gamer tag, Repurchasing game from website - same result. Deleting cache - no help.
My region is Australia for account & reside.
They were good in refunding the addon cost, but it still doesn't fix the problem in that I would like the addon for my game to download correctly & they referred me to this website as thay said my issue is unusual.
I have also attached link for a speed test results on my internet connection.
Also should note that I had no problems in purchasing the original Fable from Xbox live - 3 gb download - no problems encountered.
Also immediately prior to purchasing Understone, I had purchased and successfully downloaded the Traitors Keep download for Fable 3 with no issues.
Any help in resolving this issue would be appreciated