Unable to Download Call Of Duty Elite Membership

I bought the Call Of Duty Elite Membership from Game Stop a couple of days ago. When I put in the code to redeem it it gives me an error. I've gotten a couple of error status, I've gotten 80169D94 and 80153021. I called xbox customer support and said that my account was Locked( lrustytrombonel ). I was wondering why and how do I get it Unlocked?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Usually accounts are locked as a form of fraud protection. If there had been suspicious activity on your account it would have been locked from making purchases. To fix it, go to https://billing.microsoft.com and update all of your information. Then you will have to call support, talk to billing and work with them to unlock your account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.