unable to connect to EA servers with Madden 13

We continue to get a sign in screen to connect to Madden 13 after connecting to xbox live. we have created an EA origin account however our email and password does not work and we get a message stating "unable to verify login"Is this EA creation screen used to create a origin account or log into an exisiting one?


Question Info

Last updated July 4, 2018 Views 20 Applies to:

Hi there Ben!  This sounds like something we will likely need help from EA on.  The first thing I would do though is head to their website and see if you are able to sign in that way.  If what's needed is a password recovery/reset, then we can figure that out right away.

If that doesn't help though, it might be worth it to start with a little light network troubleshooting (reset router/modem, redownload profile though the Sign In screen.)  

If none of that helps, you may want to check around help.ea.com 

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