unable to complete this transaction

I recently tried to download Metal Gear Solid HD 2 & 3 via the website and I received a message that the transaction was unable to be completed. I then went to purchase the same game through my xbox and was successful. I then received 2 emails stating I purchased it twice. Since this is a digital game I only need one copy and only want one copy.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

call support, they'll be able to refund any double purchased items. They are the only ones who can help in this case, 18004MYXBOX or chat support here on the website.

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