Unable to change Custom Privacy & Online Safety!?

I am on my Xbox One trying to to download the new DLC for Call of Duty Ghosts but when I press confirm it says "Change your settings to allow purchases" meaning im blocked from buying content that isnt free. I have custom settings and I can do everything but buy non-free content. When I try to change that in the settings, I press on custom settings and it wont let me choose something else other than "free content only". How can I fix this???

 

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Last updated July 4, 2018 Views 0 Applies to:

I have also tried a lot of the suggestions from other posts but none of them have a solution to my problem.

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I have the same problem but I have no options to change to it just says its trying to connect to a service I dunno what that means

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Same damn thing here

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same problem here anyone got a solution? there is no disconnection with this server Microsoft is talking about so Idk whats going on. someone fix this

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I'm having the same problem does any one know a solution

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I had the problem before also. The issue to fix it was to add a credit card to the account.  Once that is done it works. Sounds weird but that is what support had me do.

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Hey guys!

Thanks for posting! Due to the age of this thread, I suggest posting a new thread if the issue persists. That way the community here can provide support tailored to you! Thanks! :D

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