Unable to buy the season pass of aliens

I tried the chat support earlier before work and was not able to resovle this issue. 

I have enough microsoft point to purchase the content. When I try to download it i get an error code 80153410  Which i looked up is a ban but at the same time I am able to connect to Xbox Live and played some multiplayer games. I only get this error when I try to download that item.  I have a Zune account and checked that just incase. That works properly. 

Please help.

gamertag quickrv1


Question Info

Last updated July 4, 2018 Views 2 Applies to: