U-Verse won't change channels

I have ATT U-Verse, the xbox can turn my cable box on and off, it brings up the channel guide just fine, but when I go to choose a channel to watch it simply won't change from whatever channel its already on.  In addition to this it also makes my U-Verse remote input laggy for example typing in a 4 digit channel is near impossible because it won't enter the numbers fast enough and the cable box just changes to a 3 digit channel.

 

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Last updated July 4, 2018 Views 13 Applies to:

I'm having the exact same issue. Everything seems to work perfectly, except for the channel changes. I would assume this something that will be addressed in the near future. I wouldn't start assuming the Kinect or Xbox is the culprit. The Xbox support team also is probably unaware of the issue and probably cant advise a good fix (they will probably just say something with the Kinect is broken, when that isn't truly the case). Just need more people to express this issue and maybe a patch or fix will be released.

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Hey guys, what is the model of your uverse box? Some users have fixed this by getting a newer VIP box.

PM on Groove Music, formerly worked on OneGuide, TV, and Game Streaming on Xbox One.

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The Motorola box doesn't work well. I changed the device to AT&T instead and it now changes channels and works well.

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