U-Verse Issues

Actually enjoying the Watch TV experience so far, but there are a couple of issues with U-Verse support. 1) my Memphis locals are wrong n the One Guide 2) if i try to change to one of the locals that is correct, instead of changing to 1005, it goes to a black screen with a 5 on it, other channels work fine 3) skip forward and backward do not work
 

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Last updated July 4, 2018 Views 5 Applies to:

Hi Bacchus Apollo,

If you are comfortable with it, could you PM me your zip code and some exact channel numbers and names that are wrong?

Do the 1, 0, and 0 get blasted for 1005 and it just goes to 5? Or is only 5 blasted?

Do skip forward and backward work with your STB remote?

PM on Groove Music, formerly worked on OneGuide, TV, and Game Streaming on Xbox One.

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Hi Bacchus Apollo,

If you are comfortable with it, could you PM me your zip code and some exact channel numbers and names that are wrong?

Do the 1, 0, and 0 get blasted for 1005 and it just goes to 5? Or is only 5 blasted?

Do skip forward and backward work with your STB remote?

I’m in Southaven, MS, and I have U-Verse TV service which is Memphis technically and I can’t even select U-Verse based off of my Zip of 38672.

Did this solve your problem?

Sorry this didn't help.

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Thanks for your feedback, it helps us improve the site.

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