Two Months for Two Dollars

I can't seem to purchase this promo. Every time I try to purchase it (multiple cards, and paypal) I get a message telling me there's and error and to fix it at, but I've found nothing wrong with the account and I still get the error. I even changed Live ID's.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

hello fa1lur3tocompl1y, sorry to hear about your issue purchasing the promotion.  Please login to the Microsoft Billing site here to make sure that you have your billing and payment details exactly the same as they are showing on your credit/debit card. Also, please make sure that you do not have any sort of expired payment method on the account. These sorts of problems can also happen if the account is in a delinquent status, if it was you will see a notice when you login to the billing site. If after checking into all of this and you're still unable to take advantage of the $2 for 2 months deal then you will need to contact phone support.

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