Twitch "error must close"

Opened with community advisor in contact support originally with 

" ive uninstalled and reinstalled the twitch tv app on my xbox one and every time i get 'twitch has encoutnered an error and must close' message everytime i open it. help plz"
tried doing a "power cycle", deleting app then reinstalling for same issue...still getting same error, wondering if anyone has come across same issue...

to clarify, I AM NOT TRYING TO BROADCAST, simply, my girlfriend is trying to watch my stream from her xbox one...every time she opens the app she gets the error message stated above and can get no further...
thanks to anyone taking the time to help or advice that could lead to sollution!!!!!

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Delte app reinstall

power down your console hold the power button 5/8 secs try again

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said that i tried this in my post...still isnt working

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so tried doing the powercycle again, gets past the error screen to say "its not you its us, twitch servers are unavailable." returns me to home screen, check xbox service status' page and says its fine...pull it back up, same error message again...

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I have gotten this same error ever since the last update. Prior to to the 1404 update Twitch worked fine.

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