Trying to re-download some games to my new xbox. Not working! wtf!

So my old xbox broke. Got a new one. Transfered the licenses and have looked at my download history. Some games are able to be downloaded. Others, no. I purchased games like peggle and limbo after I tried the demo for them them. When I try to redownload them, it says that all i ever downloaded was the trail demo for these games. When I redownload it is just for the trial and it says I need to pay to play the full game. WTF. How can I fix this?

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Quite simple actually NeighborlyDave!  Call up our Support and have a Manual License Transfer done.  Just come up with a list of all games that weren't working since the license transfer and they'll definitely help you out!  It requires an escalation, but it's EVER so worth it :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Verified ^^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Did you purchase those games under a different gamertag? If so, you will need to perform the license transfer for that tag as well in order to access the games again on your new XBox.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.