Trying to Link paypal (pay method) and I get error code 40001

Well that simple as the topic said. When I go to manage pay method and I try to add paypal I get an error code 40001.

I don´t want to link my credic card so I am stuck here without being able to purchase some content.

 

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Last updated July 4, 2018 Views 3 Applies to:

I have experienced this as well :I

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Hi Josue! Do you have a positive balance on your Paypal account? Either a credit card or a positive balance is required to add a Paypal account. Let us know!

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No that not the problem, my xbox live account doesn´t have my paypal account linking righ now, in fact is when I push the button labeled "Pay with paypal",

The expect behavior is after I push that button then I will be promted to link my paypal account and that is the real problem because xbox live show me the error 40001.

So I can NOT enter my paypal information.

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I tried enter to my account and then to administrate the payment method and then paypal and is the same thing, So I can NOT enter my paypal information because there not prompt windows in which you fill all the fields of your paypal account.

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Greetings, xJosueKx! If you haven't already can you please log on to https://billing.microsoft.com and make sure everything is configured correctly according to this sticky: forums.xbox.com/.../153161.aspx ? I'd also be interested to know if you see any account errors pop up when you visit the billing site.

If everything is configured correctly or if you see any error messages I would recommend getting in touch with phone support. They will be able to walk you through a resolution.

Hope this helps! Let me know if you have any further questions. :)

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Nope this will not work either :

1-Navigate to the Settings Hub and select Account. (DONE)

2-Under the Your Billing Options panel select Manage Payment Options. (DONE)

3-Select which type of payment method you wish to add: Add PayPal  (ERROR 40001 after click add pay pal)

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Thanks for checking that for me, xJosueKx. At this point I would recommend getting in touch with phone support. They will be able to work with you on any billing issues and help get this resolved. Let me know if you have any questions.

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This is farsical, i have tried for 5 nights in a row to add points via paypal and i get this error. My £17 isnt much but add them all up and I'm looking at an inefficient company.

Useless

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Yes is useless, so far I will not buy anything till they fix paypal as pay method.. ! too bad but they need to fix it.!

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