trying to enter prepaid card and recieving error

Trying to enter prepaid card and recieving error 80169D94.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

That code means your account has been locked from making purchases. Go to https://billing.microsoft.com and update all of your information. Then you will have to call support and talk to billing to unlock your account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.