Trying to by Call of Duty: Ghosts from the Marketplace, not giving option to use money in account.

I am only getting the option to use a card on both the 360 dashboard and the Xbox Marketplace website, I don't want to hit 'confirm' because I'm not 100% sure it will take the money out of my account ($52) first and only charge the difference on the card.

 

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Last updated July 4, 2018 Views 4 Applies to:

Bump, I would really like a proper answer to this.

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on the website it will ask you for an payment option and it is the only option

however on the console you can click switch to ms account

and the rest taken from the payment method (that will be a question when pressing x) after switching to ms account

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im having the same problem so ill just say that even on console its not letting me switch ot ms account. its grayed out for some reason.

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looks like the issue comes up when there isnt enough on your account to cover the full price of a game on demand. tried lego marvel (49.99) and tmnt (39.99) both released last week and it I could use my 50 in account funds. tried gta v (59.99) and it wouldnt let me.

not sure if this is by design or not, official response would be appreciated.

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This is by design. You will need to start the transaction with a payment method (credit/debit card), and then you'll be prompted if you'd like to use your remaining Microsoft Account balance.

It will empty your Microsoft Account and charge the remaining amount for the game + tax (if their's tax in your country/region) and start downloading the game.

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