We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
EVERYTIME I go to play modern warfare 2 it says that "your current profile is not allowed to play on XBOX LIVE". I have a gold membership and it still doesnnt work. Can someone tell me what this means and how to fix it?
First, make sure you are using the profile with the gold account activated on it. Sometimes, if you are on a console that has multiple users, you could possibly be using someone else's because maybe they didn't sign off the last time they played and you
If that didn't solve the issue, make sure your Xbox Gold account hasn't run out of time. If you have a recurring payment method, make sure your credit source isn't invalid.
Another thing you might want to make sure of is whether you have had any infractions against your username for cheating in a call of duty game. I'm not sure what the screen would say since I've never seen it, but if you use bots or cheat in an online game,
sometimes the company will ban you from playing. If that is not the case, ignore this suggestion.
Finally, if all else fails, try putting in a help ticket with Microsoft support to see if they can see any irregularities on your account.
Hope this helps!
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