Trouble with my downloaded games

I'm having Trouble with my downloaded games , I try to get on one of my other accounts and I can't play my downloaded games . When I try to open them on my other account it says :game unavailable: What can I do to fix this? 

 

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Last updated July 4, 2018 Views 1 Applies to:

What are the exact error codes and messages you are seeing? I am particularly interested in what it says when you try with the primary account (especially if this is the one that downloaded the games).

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Okay it says ,

At the top  ( Xbox store )

In the main text area ( Can't launch Game name )

I got a new xbox And I downloaded my games to it from the store on to my account

My brother then gets on his account and some of the games will play but an x amount of the will not they come up with that error .

 

 

Sorry it took so long for me to text back.

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Right.

So it appears as if it is the new console that might be messing things up.

Are you planning on using the old console still? If not, you can move the game licences across to the new console.

Signed into the account that originally purchased the games, follow the steps here: http://xbox.com/DRM

Then re-download the games onto the console and see if that improves the matter.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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