Trouble with adding payment options

I tried adding a prepaid debit card to my payment options, but after entering all of the info, i was taken back to the add credit card page and a message under the credit card space says "Please enter a valid credit card number." The card is valid, and active. I retried several times, on both xbox.com and the console, getting the same results. Eventually i said hell with it and decided to add my actual debit card, you know, the one the bank sent me. "Please enter a valid credit card number." Neither card is going through. Not here, not on the console. Is this some kind of sick joke? What am i doing wrong?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Most prepaid debit cards do not work on the service as they often don't allow online or recurring payments. Please contact your provider to make sure your card is activated and that it is possible to make these kind of payments first.

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Yeah? What about my debit card? I know some prepaid cards won't work here, but my debit card should. It's not working.

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Girn: Please make a new thread regarding your specific issue. Thanks!

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