trouble downloading gamerpic and theme

I have been trying daily for a couple weeks now to download both the gamerpics and theme from captain america the first avenger.

 

http://marketplace.xbox.com/en-GB/Product/Captain-America-The-First-Avenger/66acd000-77fe-1000-9115-d8025857095d?DownloadType=GamerPic#LiveZone

 

this is the link to the page. Both items are still available, but only through the use of xbox.com. once attempting to download however I get an error everytime saying "uh oh. that's not suppossed to happen."

 

I am a huge fan of the character, the movie and the game and would really like both. please help

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Since you say you only see them on the website and not on the console, that usually means you're looking at the marketplace of a different region which is why it won't download. If the content doesn't show up on the marketplace on the console, it's not available in your region.

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