Trouble downloading from Market/Changing Gamertag

I have gone in and 'allowed' control for my son to download or purchase M content from the martketplace and when he tries he still gets the error that he does not have permission. The system won't even allow him to change his gamertag - lack of permission as well. I am frustrated as all the help I can find says i have done what is needed and it still won.t work. Now I have transferred all the points to his account for the purchaes and can't get them back. Any help is appreciated.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

recover the gamertag

HOWEVER

if he is trying to download demos *thats NOT PURCHASES* but advertising

due to advertising laws you must be over 18 to view trailers or demos regardless of parental settings

purchased DLC requires parental permissions but are purchased not advertising

 

also covered under here

http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/31.aspx

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As far as allowing your son permissions, have you checked in both the Parental Settings as well as the Online Safety Settings?

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@ngocphi lolwut?

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purchases can be found under premium content settings

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