trouble downloading a game I payed for

hey so, I purchased Dragon Ball Z: Ultimate Tenkaichi on my birthday with the Microsoft points I bought, I tried downloading it, but it only says "can't download"  and I have tried every possible method to fix this, cleared cache, deleted the game and tried re downloading, and all of that at once, somebody told me if I call Microsoft they send me a disk copy, and I want what I paid for.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

You will need to call phone support for this. The number is 800-4MY-XBOX for the US and Canada.

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