i have recently purchased a new xbox transferred all my information from my previous xbox but my billing information reverted back to a few years ago after transfered. i have been talking and or chatting with a Representative of xbox live support for 4 hours and unsure if problem is resolved. both people i spoke with were very helpful. My problem is that this problem came up while i was trying to download an item of the day game dead island for $10.00 +tax the game is now 19.99. i was planning on buying the game for the sale price but could not due to some glitch so will you honor the sale price or reimburse me for the purchase price. Right now the only way i can purchase anything is through microsoft points cards that you buy from retail stores i cannot update any of my account information to be able to purchase anything from my console!!!
case number 1198721858